Cancellation and Refunds Policy
To ensure you are confident about your purchase, we have an Easy Returns & Exchange policy, you can choose to return your order back and claim refund & exchange within the policy time frame and we will ensure that the entire amount is refunded to the customer’s account within 10 working days after receiving the product back with us. Below mentioned conditions are applicable for Cancellation/Refund.
- You can cancel your order for a product at no cost any time before we send the Dispatch Confirmation E-mail relating to that product.
- For prepaid orders, the amount will be credited to the payment source (Credit Card/Debit Card /Net Banking).
- This refund is subject to quality confirmation by our quality assurance team and on verification that the packaging of the same is complete with all the documents required.
- For cash on delivery orders, the refund will be processed to your bank account.
- Upon cancellation/ return of orders placed using gift cards, the gift card amount will be refunded back to the gift card.
- If the returned product is incomplete, damaged or scratched by the customer, it will not be replaced/refunded in any manner.
- In case you receive a damaged item, an item you didn't order or the wrong item, we exchange it free of charge or refund the full amount charges after a quality check. If it is indeed an error or a defective product your refund or exchange will be on its way shortly.